Kickstart a Career Helping Others
Course Duration
7 Months
Practical Hours
120 Hours
Delivery Mode
Face-to-face classroom-based delivery mode
The CHC33021 Certificate III in Individual Support is designed to give you the practical skills and compassionate mindset needed to provide quality care and support to people who need it most. This qualification focuses on delivering person-centred support—a tailored approach that respects the preferences, needs, and values of individuals receiving care.
Over the duration of the course, you’ll develop the core competencies required to work confidently and responsibly in the aged care sector.
Under the Skills Assure program, you may be eligible for government funding.
Learn more about the Skills Assure program by clicking below
Course Overview
The CHC33021 Certificate III in Individual Support (Aged Care) equips you with the essential skills, knowledge, and empathy needed to support older Australians in residential, community, or home settings.
With a strong focus on person-centred care, this course prepares you to make a meaningful difference in the lives of elderly individuals—promoting independence, dignity, and wellbeing in every interaction.
Through a combination of theory, practical workshops, and hands-on work placement, you will learn how to:
Personalised Care Planning
Empowerment and Communication
Working with Diverse People
Supporting Daily Living Activities
Health and Safety Practices
Legal and Ethical Frameworks
Who Should Enrol?
You should consider enrolling if:
- You’re Caring, Empathetic, and People-Oriented
You naturally enjoy helping others and want to build a career where you can make a genuine difference in someone’s daily life. - You’re Looking for a Stable, In-Demand Career
With Australia’s ageing population, aged care is one of the fastest-growing industries. This qualification can lead to stable, long-term employment in a variety of care settings. - You’re a School Leaver or Career Starter
If you’ve recently left school or are exploring your first career, this course gives you the skills and hands-on experience to enter the workforce with confidence. - You Want a Career Change with Purpose
Ready to leave the 9–5 grind or an unfulfilling job behind? This course offers a pathway into meaningful, flexible work that aligns with your values. - You’re Already a Family Carer
If you’ve cared for a loved one and want to turn that experience into a formal qualification, this course helps you build on what you already know—safely and professionally. - You Want Flexible Work Options
Aged care work can offer flexibility in hours and work locations, making it ideal for parents, mature-age students, or anyone seeking work-life balance.
Entry Criteria
Applicants must complete the following to determine suitability:
- Suitability Review (SDR)
- Language, Literacy and Numeracy assessment
Government Funding
Skills Assure
We are a proud Skills Assure Provider. Under the Skills Assure program funded by the Queensland Government, eligible students can access subsidised training through the Certificate III Guarantee program.
For more information. visit QLD Government Website.
Australia’s aged care industry is one of the country’s fastest-growing sectors, driven by an ageing population and increasing demand for compassionate, qualified support workers. Aged care professionals play a vital role in helping older Australians maintain their independence, dignity, and quality of life—whether in residential facilities, home care, or community settings.
Roles available include:
Aged Care Worker
Personal Care Worker
Residential Care Workers
Respite Care Worker
Units of Study
To be awarded the Certificate III in Individual Support (Ageing), 15 units must be completed consisting of:
- 9 core units
- 6 elective units

